Download and print out the Card Use Verification Form Complete the form and submit it via fax (87) or mail (Attn: Claims Administrator, PO Box 14053, Lexington, KY, 40512), along with copies of your itemized receipts for the card transactions listed on the form.Click "Submit Receipt or Claim" and follow the prompts to upload digital copies of receipts. Here are the three ways you can submit a receipt: Or you can simply submit a receipt online or fax it, whichever is easier for you. The good news is that it is easy to verify expenses using our EZ Receipts app on your mobile device. If we are unable to do so, you will be asked to submit your receipt to verify the transaction, as IRS rules require that all expenses be eligible.
When you use your card, we first attempt to automatically verify your transaction. You may need to submit a receipt when using your card because we weren’t able to automatically verify that the transaction was for an eligible expense. The funds will be applied to your account balance. To repay your account, send a check (payable to WageWorks) for the unverified transaction amount, along with a completed Card Use Verification form to: WageWorks, P.O. If you don't have a substitute receipt, WageWorks will not be able to verify that your card was used to pay for an eligible expense, and you will need to repay your account. Please submit a completed Card Use Verification form along with your substitute receipt(s).
Date of Service: The date when services were provided or the item was purchased. The substitute receipt must be for an amount that is equal to or greater than the first transaction that requires verification, and it must include the following five pieces of information, as required by the IRS: /ScreenShot2021-08-09at3.50.37PM-5ee06e462f0a4ec2bd48bbc0d725cdb3.png "what if i lose my otc smart card")
Please note that credit card receipts typically do not provide the required five pieces of information and will not meet the criteria for card use verification.ĭon’t worry! You can submit a substitute receipt from another transaction for the purchase of eligible goods or services.
Cost: The amount paid for the service or product and/or the portion that is not reimbursed through your insurance carrier. A bag tag is sufficient for prescriptions. Type of Service: A detailed description of the service provided or item purchased. Date of Service: The date on which services were provided or the item was purchased. Provider's Name: The provider that delivered the service or where the item was purchased. For retail store purchases, this information may be excluded. Patient's Name: The name of the person who received the service or for whom the item was purchased. Regardless of the method you choose to submit your receipts or documentation, you will need to include these five key pieces of information: Please do not send us your original receipts, as you will need these for your records. Complete the form and submit it via fax (87) or mail (Attn: Claims Administrator, PO Box 14053, Lexington, KY, 40512), along with copies of your itemized receipts for the card transactions listed on the form. Download and print out the Card Use Verification Form. Log into your WageWorks account, click "Submit Receipt or Claim" and follow the prompts to upload digital copies of receipts. Log into your WageWorks account using the mobile app, and click “Submit New Receipt.” Follow the prompts to take photos of your receipts and save them should any of your card transactions require verification. Download the WageWorks EZ Receipts® mobile app. There are three ways to verify your card transactions: That way, if you receive a CUV, you have digital copies of your receipts at your fingertips. You can submit them right away or store them for future use. Use the WageWorks EZ Receipts mobile app to snap and save photos of receipts. Here’s a quick and easy way to keep your card from being suspended. After 90 days, your WageWorks® Healthcare Card will be suspended. You have 90 days from the transaction date to verify your transaction. WageWorks will notify you if the transaction cannot be automatically verified and provide you with instructions for next steps. We know it’s a pain, but it's necessary to help you and your employer comply with IRS regulations. When card transactions can’t be verified automatically, you will receive a CUV, and you’ll need to submit an itemized receipt to verify the transaction. IRS rules dictate that all card transactions must be verified for eligible expenses. It's a request for an itemized receipt to verify that a card transaction is eligible.
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